Feedback and Testimonials

Following is some of the feedback that we've received from our customers.
Feel free to share your experience at support@vamoosebus.com, or @VamooseBus on social media.

Dorothy P.

Please add me on your list of growing fans.

I'm blown away by your customer service, your quality and many added extra touches that made my trip so very, very good.

I was late today due to a half hour delay in car service from Brooklyn to Manhattan. (only 4 minutes, but I know how well you manage your schedule) and expected to be out of luck. I called your customer service line and got Anderson who assured me he could get me on the next bus just two hours later. He asked me to call back a few minutes before departure and voila…they had the bus there for me. Apparently I wasn't the only person having a rough morning, but truly…this was exceptional given how busy the Tuesday before Thanksgiving is.

Add to that…the MOST wonderful driver, John, who helped me and was so very gracious. John drove the 9:30 bus from Penn to Rosslyn today, Nov. 22nd. Please, please honor him with some great customer service reward. I almost cried I was so touched by his kindness.

Keep it up Vamoose!

Dorothy P.

11/22/2011 - via email

Nov. 28, 2011

JV

Vamoose customer service goes above and beyond!

Another passenger mistakenly picked up our bag as the luggage was being unloaded in Manhattan, and before we had even filed off the bus she had left. A couple of hours later we find out the other passenger has ended up at more than an hour out of town in the suburbs, and she has no ride back into NYC. Vamoose worked hard to track her down and send a driver up to her house to get my bag back...and it wasn't even their fault.

Thank you Vamoose!

10/30/2011 - via email

Oct. 31, 2011

PK

I took the 10:10 bus from Bethesda today --rain snow ice all the way to NYC--and your bus driver was terrific. He drove safely under difficult circumstances.

Thanks Vamoose!
Pk

10/29/2011 - via email

Nov. 3, 2011

Dr. and Mrs. Stephen Ginsberg

We had a round-trip from Bethesda to NYC on 10/1/2011 with return on 10/3/2011. Excellent experience--clean and quiet bus, great bathroom facilities, and wonderful and helpful personnel both in Bethesda and in NYC.

The drivers were excellent with safe-driving habits. We even arrived back in Bethesda 15 minutes early! As long as your service exists we will never fly to NYC again. This trip is so convenient and easy that it puts the airline hassles of parking, security checks, and interminable waits and delays to shame.

Thanks so much and keep up the great work.

Dr. and Mrs. Stephen Ginsberg

10/5/2011 - via email

Oct. 5, 2011

Patricia Marshall

I left Bethesda on Sept. 05, 2011 at 4:00 p.m. and had arrived in NYC at 8:30 p.m. despite all of the traffic and rain conditions that the driver had to go through. He is an excellent driver and extremely professional. I want to add that the men that you employ for loading and unloading the buses are gracious and kind.

On my trip to Maryland I was the only one left waiting for my ride and the gentleman stayed with me until the car came. I also had the same experience in NYC and the gentleman stayed and would not leave me alone till my ride came. They went beyond their job and I am very satisfied and will always use Vamoose.

Thank you for a enjoyable trip.

9/7/2011 - Via email

Sept. 9, 2011

...11 12 13 14 15 16

Page size:

Page:

of 16

Items 56 to 60 of 80