You guys never fail to provide excellent service...Everybody from the baggage porters, to the ticket receivers, to telephone support and to the drivers are impressive.
5/16/2016 - via email
June 5, 2016
Vamoose is the only bus I will take to NYC and have been riding exclusively with them for 5 years. It is immaculately clean, riders are considerate of others and most importantly, you arrive and depart right on time. The entire staff (loaders, drivers, phone operators) is extremely professional and provide amazing customer service, which alleviates the stress of travel. YOU HAVE TO VAMOOSE!!
2/8/2016 - via email
June 5, 2016
The airlines could take a lesson or two from you guys in terms of customer service and satisfaction.
11/6/2014 - via email
Nov. 6, 2014
I am a single traveler over 80 years of age. This week I took bus from Bethesda. All personnel were very helpful. They even allowed me to board the bus first. After arrival in NYC the driver extended great personal service.
Your company and its staff deserve highest praise and appreciation.
10/30/2014 - via email
Oct. 30, 2014
Thank you for your excellent transportation service to/from NYC. Reservations, check in, even change to earlier bus time from NYC, and the personal courtesy of your employees.
Once again, a very pleased customer!
10/29/2014 - via email
Oct. 29, 2014
I just got on the bus from NYC and I wanted to let you know what a good experience vamoose always is. Orderly lines, friendly people managing the lines and luggage, ON TIME, clean buses and wifi.
So much better than your competitors! Keep it up!
6/20/2014 - via email
June 20, 2014
I wanted to take a few minutes to express my appreciation for the great service you provide.
I am a frequent rider and your company has given me a cost effective way to travel from VA to NY (where my family resides). Your staff is always polite and go above and beyond to provide excellent customer service.
Thank you! -Gina
5/21/2014 - via email
May 22, 2014
This really is a well-run company. I tell anyone going that way should use Vamoose. You are crazy to drive if you can get away with not having a car.
3/31/2014 - via email
Mar. 31, 2014
Thanks Vamoose!
I'm a regular rider and you have more than earned my loyalty. Clean, comfortable buses with WiFi and outlets... much more ergonomically friendly than planes and trains.
Gracious, friendly and professional drivers, luggage crew and bus loaders.... unparalleled phone customer support from Rudy and her colleagues.... all set a standard very few companies meet these days.
Service from convenient locations directly to the curb of Penn Station... no airport hassle. All at a price less than you would pay for the tolls if you drove yourself!
Awesome!
7/20/2013 - Message on Facebook
July 22, 2013
I'm in retail business and I believe in customer service and you guys are great!
6/7/2013 - on Facebook
June 16, 2013
@VamooseBus your staff are so helpful, your membership benefits are great, and none of the other busses I've ridden to NYC are as enjoyable!
@VamooseBus, you just won a patron because of your great staff and service.
5/15/2013 - @Shibatanato On Twitter
May 20, 2013
I am always so pleased by customer service on Vamoose. Please keep up the great work. You have some wonderful, special people working for you!
5/5/2013 - via email
May 20, 2013
Your bus service by far is one of the best means of traveling that I have ever experienced, and I travel quite a bit (planes, trains, buses).
Your staff, on all three stops, NY, MD & VA are continually courteous and customer service skilled. Your buses are clean and comfortable and the efficiency by which your drivers get us to and from safe and sound makes this the best way to travel.
My family, friends and I truly appreciate your whole service and hope that you continue for a good long time.
Happy rider, Dawn M.
2/13/2013 - via email
Feb. 13, 2013
Vamoose! Thanks for the great service you offer. I took a trip from VA to NY and vice versa, it was great, no problems at all. If someone is looking for feedback on Vamoose Bus service here, all I can say is AMAZING! Better than any other bus service I've ever used.
1/18/2013 - on Facebook
Jan. 20, 2013
Just wanted to say how much I like Vamoose. We took the bus to NY this weekend. Great service, great drivers, comfortable buses!
Thanks!
12/31/2012 - via email
Dec. 31, 2012
I recently returned from a trip to New York using the Vamoose Bus and I have to say I was very impressed with the service.
I am in a wheelchair and that usually makes travel complicated. But not so with the Vamoose bus service and their support team including reservations, support team taking care of luggage and getting me onto the bus, and the drivers. Everyone combined to make my trip easy. I was well taken care of and felt safe the entire trip.
I would recommend the Vamoose bus for travel to anyone who has a disability - well - for anyone actually.
Great job guys!
12/30/2012 - via email
Dec. 30, 2012
Thank you for your wonderful service. Our trip from was safe, fast and comfortable. I'll absolutely recommend your company's buses as the most efficient transportation to New York (and back, obviously)!
10/23/2012 - On Facebook
Oct. 26, 2012
Great travel, real competition for Amtrak!
10/7/2012 - on Facebook
Oct. 10, 2012
I have to say Vamoose has the best customer service and they are always on time and the staff is wonderful, specially Mr. Cooper, Mr. Malik, Mr. Anderson and Mr. Joe. Always greeting everyone with a smile and a thank you.
Keep up the great work :)
9/5/2012 - on Facebook
Sept. 5, 2012
